Helpful Info


You’ve got engaged - Yippee, it’s exciting times!!

Commence the wedding planning and you’re suddenly catapulted into the world of event co-ordination. To some this a joyous journey, to others it’s understandably a tad daunting. For most couples, looking at wedding stationery will only happen once and if you need a assistance, panic not. We’ve put together some helpful bits of info to get you started.

When should we order our wedding stationery?

Generally speaking, Save the Date cards should be sent out six to eight months in advance of your wedding date and Invitations six to eight weeks before. It’s always best to allow a little more time for destination or summer weddings, giving guests chance to make arrangements.

When ordering from our collections the time scale really depends on quantities, but giving us around six to eight weeks to put your stationery together is perfect. Bespoke designs may take longer in the design stages.

We always try our best to accommodate more urgent requests so please just get in touch if you need pieces quicker.

How many invitations do we need?

One invitation set per house hold, with a few extra ‘just in case’.

How should we word our invitations?

Formal, fun, traditional, irreverent – in these modern times it’s totally up to you!

You can take our lead from the semi-custom collection designs or add in your own choice of wording.
The key points to remember are really pretty simple:

  • Who’s getting married
  • Who’s hosting this most fabulous of days
  • When and where the ceremony will be followed by any additional details for the evening reception
  • Extra info if needed – accommodation, local taxi firms, wedding transport, gifts, dress code... and so on
  • R.S.V.P details (when do your guests need to reply by and where to)

In a nutshell, an invitation should carry all the essential details your guests will want to know alongside the first glimpse of your wedding style.

What if we want something a bit different?

If you love the general design look and feel of our semi-custom wedding invitations, there’s a variety of options at hand to personalise them to your style, including seven gorgeous paper stocks and over ninety laser card colours.

If you’ve something totally unique in mind, then a bespoke design is the way to go! Opening up options beyond paper (we’ve engraved sunglasses before now...) from wood, acrylic and fabric to custom laser cut suites with intricate ‘our story’ designs. Foiling, litho and embossing are also available. The sky’s the limit!

What papers do you use?

We’ve selected a range of seven different paper stocks for our printed stationery, all on a lovely thick 300gsm which fits perfectly into our laser cut jackets and belly bands.

  • Including:
  • Pearl White and Pearl Oyster
  • White Fine Lined and Cream Fine Lined
  • White Smooth and White Fine Hammered
  • Rustic Kraft

For our laser cut pieces (boy did we go to town with these) an extensive collection of card colours across three different finishes to give as much choice as possible with colour schemes. Swatches of these can be added to any sample order.

Can we see a sample?

Absolutely! In fact we really encourage it.
They're a great introduction to working with us and seeing the attention to detail within our designs.

Sample sets for all our collections are available through the website or order form, with laser cut pieces made to order so you can choose the colours that best match your scheme.

Invitation artwork is sent digitally to look over and amend before final approval, and printed proofs can also be arranged if you want to check your invitations in person.

We’ve meticulously put together a cost spreadsheet... Can you work within our budget?

We’re ALWAYS happy to offer advice on what can be achieved within a specific budget. Our pricing is put together with this very concern in mind, with DIY stationery options and an ‘a la carte’ approach to ordering.

What are the un-assembled vs. assembled invitation options?

If you’re working within a budget or just love a bit of wedding DIY, the un-assembled option for our laser cut wedding invitations might be right up your street! They’re straight forward to put together with a few card craft tools (scorer to go over the dotted fold lines and trusty metal ruler to help fold in the sides). Set aside a few hours and grab your wedding team...maybe a nice glass of wine too.

Assembled sets are exactly that. All the jackets or bands are folded around your invitations, and ribbon tied nicely by hand. Perfect if you’ve not got much spare time or the thought of wedding DIY makes you shudder.

What stamps will we need to post invitations to our guests?

Invitations sent through U.K. Royal Mail will be classed as a Large Letter.

We see you have matching favour boxes – can these made to a different size?

If you’ve a weird and wonderful favour idea but are struggling to find a box to fit, all our favour boxes can be adjusted in size.
With our square based boxes available up to 95mm x 95mm x 145mm.

Just drop us an email with your idea and we can either amend one of our existing designs or create something unique.

Do you accommodate international orders?

All the time!

There are a few extra factors that need to be taken into consideration. If you’re ordering from outside the U.K. you’ll need to double check if customs duty/tax will be added and at what cost.

What will the shipping costs be?

Postage is calculated by weight and value, so differs across each order.

Most U.K. orders are sent by Royal Mail Special Delivery (tracked and insured) at £30.

International orders will be priced on the specific order details.

Do you offer refunds or exchanges?

We totally get sometimes things happen, a venue falls through, the wedding date needs to be moved... and we try our best to facilitate when these situations occur.

If an order is cancelled before production has started, we can see if a proportionate refund is possible based on whether materials have been ordered in and how much design time has be undertaken.

Once an order has been passed to print or laser cutting, unfortunately no refund will be available except any delivery charges invoiced for.

All orders are made bespoke and we are unable to accept returns or exchanges.

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